Redo Commerce 1.0.2

Redo Commerce is a solution tailored specifically for Shopify store owners utilizing the Redo platform, designed to facilitate effective communication and resolution of customer support inquiries.

Key features include:

• Multi-channel instant messaging capabilities across platforms such as email, onsite chat, Instagram, and Facebook.
• Pre-defined templates for frequently asked customer responses, streamlining communication.
• An intuitive ticketing system that allows users to filter, merge, search, open, close, and forward tickets with ease.
• Accessible context providing real-time access to order details, return information, and customer history during chats.
• Seamless integration with the Redo platform, enabling users to create and edit returns, track orders, and manage package protection claims efficiently.